Partner Consultant Patrick is a business system specialist with 30+ years’ experience in quality, manufacturing and distribution. He has championed Continuous Improvement initiatives as both a seasoned manager and a consultant. He has extensive expertise in production, packaging, inventory control, engineering and facilities. He led a former company to win highly competitive Manufacturer of the [...]
The story of how SurfaceLogix became a high performance work team SurfaceLogix, a Pompano Beach-based manufacturer and distributor of concrete brick paver sealers, stains, and coatings, was a small South Florida business when John Daly took over for his father in 1991. As president, Daly had a vision of expansion that would permit the team [...]
How is inadequate communication affecting your company? There are many elements that are necessary in order for an organization to elevate themselves to world-class status. Among them, building an effective infrastructure for communication is key. Without a set infrastructure, many companies find that their communication begins to degrade over time. Departments stop holding meetings or [...]
Have you ever envisioned your dream team? Fantasized about having superpowered employees who always knock it out of the park when it comes to productivity, achieving goals and exceeding quotas? If so, you’re not alone. But in reality—those companies that have the coveted “dream teams” have learned one of the most important lessons when it comes to their organization and that is, there’s no place for “if onlys” in business.
Are your employees poised to succeed as a team? The only asset your company has that appreciates over time is your people. Companies that understand this fact are the most successful because they know the advantages of having knowledgeable, experienced, and highly-skilled team members and are willing to invest in their growth. The question [...]
Arguably the most powerful tool in continuous performance improvement, the Multi-Function Process Map actually lets you see what’s working—and what’s not While it’s a new concept for many companies, the idea of creating a visual representation of organizational processes has been around for nearly a century. Once called the flow process chart (1921), the Multi-Function [...]
Are your leaders giving their team what it needs to succeed? Today’s top corporations know that the value of their supervisors cannot be measured simply by their ability to “watch over” operations or staff members. There is a direct correlation between the performance of the team and how they are managed by their supervisor. That’s [...]
The idea may have originated in the manufacturing industry, but every organization can benefit from thinking lean. When I met with a hospital exec we’ll call Patty, she explained how her hospital was looking to install an expensive new phone system to help eliminate the long wait times patients, family members and customers were [...]
Too many companies struggle to achieve high levels of performance. Many more struggle to sustain them. While they set organizational goals or attempt to implement new processes or initiatives that improve their performance, the common result is a slew of incomplete projects, sinking morale and disappointing results. So what are they missing?
Outstanding results require engaged employees. Engaged employees require a sense of ownership and accountability. Here’s how you can achieve them all. Organizations that engage their employees are getting more difficult to find! According to the Gallup’s State of the Global Workplace report, only 13% of employees worldwide are reportedly engaged in their work, which is [...]