Dumb Data? Why So Many Organizations Fail to Get Results

Let’s face it. For all of our talk about the importance of data, we’re still “data dumb,” meaning we collect the wrong data, let our data collect dust, or fail to interpret it correctly. Many companies gather data only to share it with a few people instead of using it [...]

South Florida Manufacturer Paves Road to Sustainable Growth

The story of how SurfaceLogix became a high performance work team SurfaceLogix, a Pompano Beach-based manufacturer and distributor of concrete brick paver sealers, stains, and coatings, was a small South Florida business when John Daly took over for his father in 1991. As president, Daly had a vision of expansion [...]

Communications Infrastructure: Why Accountability Matters

How is inadequate communication affecting your company? There are many elements that are necessary in order for an organization to elevate themselves to world-class status. Among them, building an effective infrastructure for communication is key. Without a set infrastructure, many companies find that their communication begins to degrade over time. [...]

Create Your Own Dream Team: How to Win With the Hand You’re Dealt

Have you ever envisioned your dream team? Fantasized about having superpowered employees who always knock it out of the park when it comes to productivity, achieving goals and exceeding quotas? If so, you’re not alone. But in reality—those companies that have the coveted “dream teams” have learned one of the most important lessons when it comes to their organization and that is, there’s no place for “if onlys” in business.

Why Employee Development and Cross Training Are a Necessary Investment

  Are your employees poised to succeed as a team? The only asset your company has that appreciates over time is your people. Companies that understand this fact are the most successful because they know the advantages of having knowledgeable, experienced, and highly-skilled team members and are willing to invest [...]

Multi-Function Process Map: The #1 Performance Improvement Tool

Arguably the most powerful tool in continuous performance improvement, the Multi-Function Process Map actually lets you see what’s working—and what’s not While it’s a new concept for many companies, the idea of creating a visual representation of organizational processes has been around for nearly a century. Once called the flow [...]