Are your leaders giving their team what it needs to succeed?
Today’s top corporations know that the value of their supervisors cannot be measured simply by their ability to “watch over” operations or staff members. There is a direct correlation between the performance of the team and how they are managed by their supervisor. That’s why it’s critical for companies striving to improve their level of performance to understand the role their supervisors should be playing and how they can impact the overall success of the organization.
Success begins with your workers
Before you can begin to understand how your supervisors can more successfully lead your people, it’s vital to understand that all productivity, quality and efficiency in your organization begin with your workers. No matter what industry you are in, the members of your team—the ones producing your product, serving your customers and handling all the tasks within your company that make your business possible—are the key to your success. But the question is, how do you ensure that every cog in the wheel is performing at its highest possible level? That’s where the role of your supervisors comes into play.
Enablers versus overseers
While years ago the role of the supervisor was to watch over workers and to ensure that processes were followed properly, today’s most successful companies know that this relationship has changed. In essence, companies that understand that the most effective supervisors act as mentors, coaches and facilitators are maximizing the capabilities of their leaders to the benefit of their organization.
Think about the sports team that continually loses game after game even though they possess a lineup of highly-talented and skilled players. What’s the cause of their failure? The answer lies in their leadership. If the team, no matter how experienced and gifted the players, is not given the right training, coaching, tools, goals and motivation to succeed, it will continue to fail. The same holds true for your company and every company that doesn’t understand this fundamental fact.
Empowering the team to be successful
A strong leader knows that an empowered employee is the strongest asset their company can have. To be empowered, team members need to have a full understanding of the “know how” and “know why” of their work processes. This means that they have measurable goals, understand how to achieve them and have the training and resources to meet or exceed them. When targets are missed or goals are continually not achieved, supervisors need to engage their team in collecting the facts and data to identify root causes and develop solutions to get the team back on track.
Build better leaders
Your leaders should not only know how to manage their team, but also how to motivate, engage and enable them to do their jobs to the best of their abilities. If they’re not, they’re ineffective as leaders and are dragging down your productivity and, more than likely, your profits.
According to an article on Forbes.com, 100 percent of the best companies in the world “let all employees behave like leaders,” which solidifies the assertion that the best supervisors are those who equip, facilitate and enable their teams to perform at their highest level.
The Dorsey Group inspires team members to achieve peak performance and provides leadership and alignment programs to help your supervisors learn how to use their abilities to empower their team. Using a variety of tools, training and resources, each of our programs is customized to ideally suit your organization. Contact us today to find out more.