Problem solving with Lean, Six Sigma, and Kaizen doesn’t automatically create high- performance work teams. Organizations that want to improve company process and performance often invest in Lean, Six Sigma, and Kaizen training for their executives and employees....
Life isn’t black and white, and neither is workplace success. Too often, employees think that performance measurements are at either ends of the spectrum—they’re good or they’re bad. Employees may avoid even discussing the topic out of fear of getting in...
Leadership: Getting Work Accomplished Through Others Are you setting your team up for success? It takes more than hard work to become an effective leader. Planning, organization, and guidance are all important functions. Effective leaders also look to themselves when...
Don’t ever assume: Especially when it comes to what your customers want. Business leaders will often make statements, create policies, and set expectations for their organization based on assumptions – what they think their customers want. Without data to support...
It’s not uncommon for teams that have achieved a high level of performance to begin to lose gains over time. In fact, more than 70 percent of organizational change projects fail to meet the projected long-term goals—it’s a reality that many companies experience and...
When communication stops, performance atrophies. When communication is constant, performance improves. Every organization has a rhythm or cadence to their internal communication—even if it’s not ideal. What differentiates high performance organizations from the rest...
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