Imagine you are in a lab. You have an unmarked bottle of chemicals you know are harmless, so you set the bottle down on a table, intending to get back to it later. Before you do, a co-worker stumbles onto the unmarked bottle. How will they know what to do? You know...
Let’s face it. For all of our talk about the importance of data, we’re still “data dumb,” meaning we collect the wrong data, let our data collect dust, or fail to interpret it correctly. Many companies gather data only to share it with a few people instead of using it...
SurfaceLogix, a Pompano Beach-based manufacturer and distributor of concrete brick paver sealers, stains, and coatings, was a small South Florida business when John Daly took over for his father in 1991. As president, Daly had a vision of expansion that would permit...
There are many elements necessary for an organization to elevate itself to world-class status. Among them, is building an effective infrastructure for communication. Without a set infrastructure, many companies find that their communication begins to degrade over...
Are your employees poised to succeed as a team? The only company asset that appreciates over time is your people. Successful companies understand this and appreciate having knowledgeable, experienced, and highly skilled team members – and are willing to invest...
Arguably the most powerful tool in continuous performance improvement, the Multi-Function Process Map actually lets you see what’s working—and what’s not The idea of creating a visual representation of organizational processes isn’t new – it’s been around for nearly a...