Arguably the most powerful tool in continuous performance improvement, the Multi-Function Process Map actually lets you see what’s working—and what’s not The idea of creating a visual representation of organizational processes isn’t new – it’s been around for nearly a...
Are your leaders giving their team what it needs to succeed? Today’s top corporations know that the value of their supervisors cannot be measured simply by their ability to “watch over” operations or staff members. There is a direct correlation between the performance...
The idea may have originated in the manufacturing industry, but every organization can benefit from thinking lean. A hospital executive explained how her hospital was looking to install an expensive new phone system to help eliminate long wait times. At the time, many...
Organizations that engage their employees are getting more difficult to find! According to the Gallup’s State of the Global Workplace report, only 13% of employees worldwide are reportedly engaged in their work, which is rather concerning when you consider that...
Seventy-two percent of 516 employers surveyed use management assessments to help make executive promotion decisions—nearly twice the number who said they were doing so in a 2010 survey. Organizations that use employee assessments are looking for one thing: high...
Lean doesn’t mean doing without. It’s a mindset that allows you to continually streamline, build what you need and move on. In the 1930s, demand for variety in the automotive industry was growing. While new systems were introduced to decrease the cost per...
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