Our Blogs | The Dorsey Group

Why Employee Development and Cross Training Are a Necessary Investment

Are your employees poised to succeed as a team? The only asset your company has that appreciates over time is your people. Companies that understand this fact are the most successful because they know the advantages of having knowledgeable, experienced, and...

Multi-Function Process Map: The #1 Performance Improvement Tool

Arguably the most powerful tool in continuous performance improvement, the Multi-Function Process Map actually lets you see what’s working—and what’s not While it’s a new concept for many companies, the idea of creating a visual representation of organizational...

What’s the Supervisor’s Role in High Performance Organizations?

Are your leaders giving their team what it needs to succeed? Today’s top corporations know that the value of their supervisors cannot be measured simply by their ability to “watch over” operations or staff members. There is a direct correlation between the performance...

Lean Isn’t Just for Manufacturing

The idea may have originated in the manufacturing industry, but every organization can benefit from thinking lean. When I met with a hospital exec we’ll call Patty, she explained how her hospital was looking to install an expensive new phone system to help...

Employee Engagement: The Key to Ownership and Accountability

Outstanding results require engaged employees. Engaged employees require a sense of ownership and accountability. Here’s how you can achieve them all. Organizations that engage their employees are getting more difficult to find! According to the Gallup’s State of the...

Managing Priorities: The #1 Characteristic of a High Performer

An employee’s ability to stay focused on tasks that matter is what differentiates their performance. Seventy-two percent of 516 employers surveyed use management assessments to help make executive promotion decisions—nearly twice the number who said they were doing so...

Understanding Lean: Values and Principles

Lean doesn’t mean doing without. It’s a mindset that allows you to continually streamline, build what you need and move on. In the 1930s, demand for variety in the automotive industry was growing. While new systems were introduced to decrease the cost per...

Engaged, Empowered Teams Achieve Their Goals

Imagine if your employees were 100 percent engaged. Imagine a culture where the entire workforce used data to drive decisions.* Imagine if your workforce embraced a structured process that would sustain gains and foster continuous performance improvement.* Imagine...

How Creating an Engine for Favorability Produces Great Results

Start your engine! You’re about to take your operational excellence to the next level! The phrase “engine for favorability” comes from one of our good clients. A senior executive coined the phrase after his team knocked their productivity and performance out of...

Finding Time: The Key to Productivity

"Time is what we want most and use worst." – William Penn. We all have the same 24 hours. While some people are able to use them to an amazing result, the rest of us feel like we just don’t have enough to accomplish all the things we want to do. But dig a little...

How to Align Goals and Indicators to Set Expectations and Measure Performance

Why you’re not meeting your organizational goals (and how to start). We set personal goals every year, but a month passes (or mere days for some of us) and we’ve already lost sight of them. The year goes by and we wonder what happened. It’s not just personal goals...

High Performance Work Teams Aren’t Just Problem Solvers

Lean, Six Sigma, and Kaizen are tools to solve problems, but they’re only part of a bigger picture Organizations that want to improve company process and performance often invest in Lean, Six Sigma, and Kaizen training for their executives and employees. They’ll put...